**Shipping Policy and Delivery Time**
**1. Delivery time**
The delivery time for the entire national territory varies between **15 to 90 working days** after confirmation of payment.
**2. Tracking Code**
- All orders placed with the **WITH tracking code** shipping option will receive the code when the shipping option is selected.
- If tracking does not work in our system, we recommend using the official Correios website:
[http://www.correios.com.br/sistemas/rastreamento](http://www.correios.com.br/sistemas/rastreamento).
- The tracking code is sent by the suppliers in **5 to 10 working days** after confirmation of the order.
**3. Refunds and Losses**
- In the event of loss or delay of more than **90 working days** after confirmation of payment, a **full refund** of the purchase price will be made.
- Delivery times may vary depending on the efficiency of the post office and customs, with an average of 35 to 45 working days.
**4. Order tracking**
- After the deadline, we recommend contacting the **Correios** directly to check the status of the order.
- If the Post Office does not have your order, please contact us immediately so that we can check with our suppliers.
- If any logistical problems are confirmed, a **full refund** will be made after the appropriate checks have been carried out.
**5. Important**
It is essential that the customer provides all the necessary means for the delivery to take place, such as a full address and up-to-date contact information.
